ITIL Foundation

Informasi Jadwal Training / Seminar / Pelatihan ITIL Foundation yang akan di selenggarakan oleh Semangatindo Training & Consulting, untuk mendapatkan informasi training lengkap serta mendaftarkan diri anda mengikuti training ITIL Foundation yang akan kami selenggarakan, anda dapat menghubungi Tim Marketing via telepon atau sms di nomor 081226562746 – 087838196280 (WA), atau  mengirim surel di email kami trainingsemangatindo@gmail.commarketing@semangatindo.com , anda dapat pula mengisi form request training / formulir pra registrasi yang tersedia pada situs kami.

Penyelenggaraan Pelatihan / Training ITIL Foundation kami agendakan setiap bulan ( Januari / Februari / Maret / April / Mei / Juni / Juli / Agustus / September / Oktober / November / Desember ) dimana waktu pelaksanaan training dapat pula disesuaikan dengan kebutuhan perusahaan anda.

Kami menyelenggarakan Public Training ataupun in House Training tentang ITIL Foundation di berbagai kota besar di Indonesia yaitu Yogyakarta, Bandung, Jakarta, Tangerang, Bogor, Bali, Surabaya, Medan, Palembang, Riau, Padang, Lombok, Kupang, Balikpapan, Samarinda, Makasar, Malang, Batam, Semarang, serta kota-kota besar lainnya di Indonesia.

COURSE DESCRIPTION ITIL FOUNDATION

The ITIL®Foundation course is the entry level certification course for IT Service Management Best Practices training in ITIL. This course covers the latest version of core ITIL best practices presented from a lifecycle perspective. The course introduces the principles and core elements of IT service management (ITSM) based on ITIL. ITIL is comprised of five core publications: Service Strategy, Service Design, Service Transition, Service Operations and Continual Service Improvement, promoting alignment with the business as well as improving operational efficiency.

This course is delivered using an exciting case study designed to further enhance and cement the candidates understanding of ITIL. Students who have attended this course are suitably prepared to successfully take the associated ITIL Foundation certification test which is a requirement for attending any of the further learning courses (ITIL intermediate level training) available in this track.

COURSE OBJECTIVES ITIL FOUNDATION

After completing this course, participants will be able to:

TARGET AUDIENCE

This course will significantly benefitIT Professionals, IT Support Staff, Application, Project and Business Managers, and Any member of an IT team involved in the delivery of IT Services, and Professionals who are interested in ITIL certification.

PREREQUISITES

There are no pre-requisites for this course, although a basic knowledge of Service Management concepts will be helpful.

COURSE MODULES ITIL FOUNDATION

Module 1: Introduction

Module 2: Service Strategy

Module 3: Service Design

Module 4: Service Transition

Module 5: Service Operation

Module 6: Continual Service Improvement

Module 7: Simulation Test

Apabila Training/Pelatihan ITIL Foundation Sesuai Dengan Kebutuhan Perusahaan anda, Silahkan Menghubungi Tim Marketing Kami Untuk Mendapatkan Surat Penawaran, Silabus Training, CV Instruktur dengan mengisi Form Request Training / Formulir Pra Registrasi Via Online  atau melalui Telp, Email, SMS, WA, BBM

Demikian kami sampaikan, atas perhatiannya, kami ucapkan terima kasih.

Salam Hangat

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